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The CONTENT of coaching: what happens during a session?

Decoding and understanding problem, face to face explanation concept


How does coaching complement teaching an online course....

 and how can the mix between them work for you and your clients, students, and customers?


What IS "coaching"?


What I mean by “coaching” is providing one-to-one “done with you”  services focused on the goals of a specific client.


What makes coaching special?


Coaching is specifically targeted to each client's unique course design vision and goals.  The focus is on helping the client create a product.

How does coaching differ from courses?

The types of results—and the time frame for delivering them--that people look for in coaching differ from what they expect to get out of participation in an online course.


People book coaching because  they want ongoing support and accountability for getting a project done.

  • They need top quality results
  • They need the results FAST
  • Their focus is on producing a PRODUCT, rather than on learning a process


Coaching is focused on the client's vision and goals for what they want to achieve

In my coaching sessions, I start by getting very clear on the exact goals the client has… for the coaching process as a whole, and for each individual session.

I want to be sure that at the end of two hours of intensive work together, the client has something to take with them that exceeds their highest expectations around what they were hoping to achieve.


What happens during a coaching session

What happens during a coaching session depends on the CLIENT’S goals for what they want to accomplish.

That could be anything from:

  • Structuring a whole online academy
  • Designing a course
  • Planning a lesson
  • Creating a PowerPoint or other media item

Depending on the nature and scope of their project, a specific coaching client might want to go through all of those steps at different points in the coaching process.

Before setting up coaching, the client and I have already conducted a free strategy call to assess their project vision and scope, and determine how many coaching sessions we think it will take to get there. We have a coaching agreement in place and a schedule of 2-hour coaching sessions planned.

At the beginning of each 2-hour session I use a structured form to ask targeted questions designed to discover the real, urgent issue that the client wants to solve NOW.

During the session I take clients through a sequential series of steps that are laser-focused on helping them achieve those goals for their specific course topic, target audience, and subject matter.

At the end of the session we check back in to reflect on what was accomplished and what the follow through items and next steps need to be.

After the session I send a detailed email including the session recording, any screenshots or attachments I took during the session to document the client’s course development progress and steps, and follow through and action items to complete next.

Between sessions, with this method, there is continuity from one session to the next with no time lost having to remember where we left off and what to do next.

Coaching Session Content for Learn and Get Smarter, Inc.

(You can enlarge the flipbook by clicking on the square in the lower right corner of the blue area below).

Do you include one-to-one coaching services as part of YOUR business model? 

How does your coaching work? 

How do you integrate coaching with your online course teaching practice?

Come talk about it:


 I'd love to hear what's working for you and your clients!

Taking the stress out of online course design

stressed female executive thinking at her computer


One of my main goals in creating the Course Design Formula® has been to relieve the stress many experts and entrepreneurs feel when creating an online course.

Can you relate?

Why creating an online course can be stressful:

Young and timid woman with head in the cloud sitting on bench
  • You have so much expertise on the topic that it's hard to know where to start
  • You aren't sure what to put into your course and what to leave out
  • You want to make the course clear and engaging... but how?
  • You can't figure out where to begin, and how to structure the course
  • Everything is connected so you just end up going around and around in circles!

The way most people go about creating an online course only adds to the stress.

What most people do is jump in right away creating content, without a clear plan as to what content even needs to be in the course to begin with.

It's natural and intuitive to start that way.

You're an expert on a topic and you want to teach people about it, so you start creating content based on your subject matter expertise.

 What's wrong with that?

What's wrong with that is that it doesn't work.

In order to set up a course in a way that's effective, stress-free, and leads to the results you want 

you need to use LEARNING DESIGN EXPERTISE, 

NOT SUBJECT MATTER EXPERTISE.

If you use learning design expertise to set up the course structure, you'll then have an elegant, clear container you can use to share your subject matter expertise.

The container (course structure) will make it clear what needs to be in your course, what should be left out (or put into a different course you can create at another time), and in what order.

White puffy could in a transparent box on white pedestal, blue studio background

     


  And just like that, your stress is gone! Pouf!





When you use learning design expertise, rather than your subject matter expertise, to create the STRUCTURE of your course,

 you ensure that the course is going to engage your course participants

and help them achieve the transformation you want  to provide.


Suddenly it becomes clear:

  • What should be in your course
  • What to leave out
  • Where to start
  • What order to present the material
  • How to create a logical, smooth learning path
Garden with clear path through it

If you're feeling stressed about how to structure your online course, here are a few suggestions:


What if you've already created a course (either on or offline) and now want to revise it?

Circular Ribbons with RETHINK REVISE RESET Word - 3D Rendering


The same rules apply to revising a course as to creating a new one, but it's harder to see those rules at first. 

It's only logical, after all, to revise a course by starting from what you've already created (your existing content) and then thinking about how to make it better, in a kind of editing process.

This is like taking concrete that's already been poured out and hardened, 

and trying to chip away at it to change its shape and form.

It's much easier and less stressful to instead go back to the original intention and purpose behind the course, create the ideal mold for the shape you want the finished product to take, and pour the concrete  all over again.

In this metaphor, the mold represents the course structure and the concrete is your content.


Chipping away at hardened concrete in an attempt to reshape it:

  • takes a lot of work
  • makes it hard to remember what the original goal was
  • is not very successful


Pouring fresh concrete into a new, perfectly shaped mold:

  • is fast, easy, and fun
  • evolves naturally from what the original goal was
  • produces smooth and elegant results

Whether you're creating a new course or revising an existing one (either from online, or off),

 the Course Design Formula® helps you go with the flow

of how people can best achieve the transformation you want your course to provide.

If you want to master the formula so you can use it to create any course you envision, for the rest of your life, the best way to do that is to take the Course Design Formula® Master Course. Enrollment is limited and by private interview only. I'm interviewing now and taking reservations for the June 2021 cohort, so if you're interested, email me at Rebecca@learnandgetsmarter.com and we can schedule a time to talk starting in March.

If your focus is on setting up a specific course or online academy, from scratch (or revising an existing one using the "fresh-mold-pouring" method I wrote about above), you can schedule a free strategy session to discuss your project and set up a coaching schedule so you can work with me to get your course designed. Again, I have availability starting in March... this is a process that requires advance planning, so we can create a smooth, enjoyable and stress-free experience for you as a course creator and for your course participants as learners.

Workers at building site are pouring concrete in mold from mixer truck.

You are always welcome and invited to join us in the Course Design Formula® Community Facebook Group, and on Saturdays on Zoom at 9 AM Pacific/ 12 Noon Eastern for the Learn and Get Smarter community meeting, where we talk about how to use our expertise and our online courses to help ourselves and others survive and thrive in these challenging times. I look forward to seeing you there!


Come to the Learn and Get Smarter community meeting... Saturdays at 9 AM Pacific/ 12 Noon Eastern on Zoom

We're focusing on how to  use our online teaching practices and online businesses to help ourselves and others survive and thrive during these challenging times. 

Click here to register for the meeting

many people online in a conference call

Online learning…and online LIVING

Father multi-tasking with young son (2 yrs) at kitchen table. Dad is drinking coffee and working on his computer.

An important consideration in moving learning from the offline to the online space, has to do with affordances and constraints.

Affordances are the things we can do WELL in a situation, while constraints are the things we can’t do well there… or can’t do at all.

The pandemic has forced us to move not only our learning but also our LIVES online.

 What this means is that the affordances and constraints of the online space now impact our overall health and wellbeing in every area of our lives.

At last Saturday’s Learn and Get Smarter community meeting, a poignant question was asked:


What have you lost as a result of the pandemic?

While each community member mentioned their own specific losses, some common threads emerged:

Collectively, we have lost a lot in the sensory realm of physical touch, and in the social-emotional arena of in-person connectedness with family, friends, and colleagues.

We have lost out in the area of our interaction with the physical world in 3 dimensional spaces.

We have lost serendipity and surprise, newness and discovery and, enjoyable real world sensory experiences of all kinds.

Conceptual image of legs in boots on the autumn leaves. Feet shoes walking in nature


Having already broken two toes of my own in years past, I have a “no bare feet” rule in my apartment that has saved me from many more. If I'm not in bed or in the shower, I must have shoes on my feet. I also wrap my bedposts in bubble wrap.  An ounce of prevention is worth a pound of cure.


The feeling of leaves crunching under your feet as you walk uphill on uneven terrain, for example, is something you can’t experience in your living room.

Instead, living inside our own homes for so long has led to an epidemic of broken toes as people collide with the edges of their furniture or literally run into the wall.

my actual bedpost wrapped in bubble wrap (to protect toes)

The repeating theme of loss of a variety of sensory experiences due to the pandemic, is striking. I noticed that at my last dental cleaning (one of the the few excursions I make into the outside world), how  strange and overwhelming it felt to have two people hovering over me in close proximity.

Sensations I’d never even paid attention to in the past, like the feeling of a drill smoothing the edge of a tooth, or the rotary toothbrush removing plaque, felt irritating and  intense.

Our sensory systems are not getting the steady stream of daily input they were designed for, from regular interactions in the outside world.

Our brains use our senses to gather information about the world. This information gathering process is meant to happen:

  • in three dimensions
  • in real time
  •  in a social context
  • out in nature
  • with the influence of gravity
  •  and friction
  •  and other forces

 in ways that can only be experienced when we are in movement with respect to the physical world. 

Due to the pandemic,

  constraints that apply to teaching motor skills online

and integrating multiple intelligences into online learning,

 now impact every aspect of our actual daily lives.


Turning to what the pandemic experience has afforded us in terms of gains,  community members mentioned that they have:

  •  developed independence
  •  become more resilient
  •  learned new skills because we’ve had to 
  • developed more focus
  •  and of course, grown our online teaching practices.

 (We are indeed lucky that the field of online teaching is one that has been POSITIVELY impacted by the pandemic, while so many other professions have not. )

But in order to be effective educators, we also have to be healthy, happy, fully realized human beings. 

Sensory deprivation, social isolation, and working 18 hour days while staring at a computer screen, are not sustainable practices that help us function at our best.

And if we don't function at our best, we can't support our families and course participants in functioning at their best, either.

What's the solution?

The answer the group came up with was unexpected, surprising, and delightful: 

We need to have more fun!

That certainly makes sense,  even from an online teaching perspective. 

One of our goals as educators is to increase learner motivation and engagement

 in our online courses and programs.

If you think of  your entire LIFE as the classroom you were born into, 

it’s important to increase our own motivation and engagement in every aspect of living, as well.

And since so much of our daily living is now happening online,

we need to make our online lives as engaging as our online courses.

The pandemic has removed some of the motivating, engaging experiences that pre-pandemic life afforded us.

  • Eating in restaurants with friends
  • spending time singing  in crowds
  •  visiting loved ones in far flung places

… these are things we can’t do right now, and for the foreseeable future.

It hurts, but we need to find ways to adjust and adapt.

How can the Course Design Formula® help us take advantage of the affordances of online living,

 and overcome the often crushing constraints that have been applied to our lives?

We know the formula works to take offline LEARNING and put it online. 

Can it help us optimize LIVING in the online space, as well?


The first thing I learned in developing the formula, is that it's not effective to just take something that works well in the physical classroom, and put it online.

 In developing the formula, I discovered that what works best is a highly structured, focused process of learning design.

Can we apply these principles to our current forced situation of online LIVING, to come up with an optimized version of LIVING design?

Can we use principles from the Course Design Formula® to build better online lives?

The first step in the formula is to be very clear about our learning goal. 

If our goal is to replace some of the sensory experiences we’ve lost in the outer world, we can start by focusing on learning modalities (visual, auditory, tactile, and kinesthetic) and multiple intelligences (especially those not seen as often in the online space, such as nature intelligence).

 How can we be more intentional about building tactile, kinesthetic, interpersonal, and nature intelligence into our online lives?

We tried a fun experiment at the community meeting: we tried all using the Zoom virtual background that shows a windswept beach , and putting on the virtual goggles that Zoom provides.

When several people did this, we noticed our involuntary sensory responses that brought up things we associate, through past experience, with literally being at the beach:

Asian businessman stepping from office to beach
  • the smell of the sea,
  • the feel of the breeze
  • the sound of seagulls and children playing in the distance,
  •  the feel of the sand on our skin.

 One thing to note is that we are all adults, with extensive stored memory banks of sensory information based on actual interactions in the physical world. 

I worry about the effect of the pandemic on children who do not have memory banks of sensory experience to draw on. 

If you have young children, how are the constraints of the pandemic affecting them?

I imagine that more time spent at home with parents might be a positive, but the lack of developmentally-appropriate opportunities for

 sensory-motor learning and  connection with peers and outside activities is a definite loss.

A very creative way to increase sensory input suggested by one community member, was to wear a belly dancing skirt while working (though not while in a formal meeting perhaps!) 

The weight and sound of the metal decorations provide added feedback when one shifts in one’s chair, and provide a reminder of a fun kinesthetic activity.

I consulted  Virginia Fesunoff, owner and Director of Sales and Marketing for Saroyan Mastercrafts,  a leading manufacturer of cymbals, for some recommendations about how to find belly dancing accoutrements (and classes). 

Here are the suggestions she generously provided for us to explore more ways to build fun, creativity, and movement into our lives:

 Whether belly dancing, salsa, or something else, finding ways to move to music can be a source of fun and enjoyment.


For the holidays, I was the lucky (and surprised) recipient of a bubble machine (who even knew such a thing existed). 

I take it out on my patio and enjoy the fun and wonder of watching bubbles emerge.


Before the pandemic, our social, emotional, and physical experiences in the outside world tended to happen naturally.

Now that we are living more online, we have to be more conscious and intentional about building these types of activities into our lives.

The same is true for our online courses.

A highly effective, engaging, and transformational online course doesn’t just happen: it has to be designed.

It seems that the same may be true of a highly effective, engaging and transformational online LIFE.

How are YOU being focused and intentional about designing your daily life in this new reality, to support your health and well being on all levels?

As an online educator, you are the living heart of a community  of others who rely on you.

You have to take care of yourself first before you can take care of others.

What are you doing to build more fun, social connection, movement, and time in nature, into your life?


Come talk about  it in the Facebook group, or at the Learn and Get Smarter community meeting next Saturday.


As a community, we can work together to build a library of creative ideas and resources

to help ourselves and each other survive and thrive in these challenging times.



Come to the Learn and Get Smarter community meeting... Saturdays at 9 AM Pacific/ 12 Noon Eastern on Zoom

We're focusing on how to  use our online teaching practices and online businesses to help ourselves and others survive and thrive during these challenging times. 

Click here to register for the meeting

many people online in a conference call

Teaching changes the world

Someone cutting the

Education removes the obstacles that prevent people from achieving their dreams.

The difference between failure and success often comes down to learning... whether learning to change one's mindset from "I feel like I can't" to "I know that I can" or learning how to perform a new skill.

Times of accelerated societal change, like the present, call for accelerated learning. This is a time of unprecedented growth in online learning  as we are called on to meet the needs of those we are here to serve.

How will you rise to the occasion to meet this time of need? 

What's the difference you are  here to make in the world?

And.. would you like help doing it?

The Course Design Formula® Master Course starts TODAY

Tuesday, January 12th, 2021

4 PM Pacific/ 7 PM Eastern

Course Design Formula® Master Course landing page screenshot

Would you like to be part of it?


If you'd like to join the course,

write to

Rebecca@learnandgetsmarter.com

to set up a private admissions interview.

You might also enjoy watching my on-demand webinar

which teaches three secrets of online course design

 (secrets we go into in much more depth, in the Master Course).

Screenshot of webinar registration page

Sign up to the Webinar

Secure your place in our free webinar on course design and learn to make your course stand out from the crowd!

Whether the course is right for you at this time or not, I'm here to support you in your online teaching journey. 

How do YOU want to change the world in 2021 and beyond?


Come to the Learn and Get Smarter community meeting... Saturdays at 9 AM Pacific/ 12 Noon Eastern on Zoom

We're focusing on how to  use our online teaching practices and online businesses to help ourselves and others survive and thrive during these challenging times. 

Click here to register for the meeting

many people online in a conference call

How does your course help others?

Save life concept. Cropped top above overhead close up photo of hands making giving shape of heart with fingers isolated over blue background

As educators, we are here to help people learn and grow. As entrepreneurs, we are here to provide products and services that solve problems and meet needs.

In a recent blog post, I shared a parable about long forks, in which people feeding each other across the table provided a metaphor for creating a heavenly experience.

It feels profoundly good not only to get one's own needs met, but also to help others meet theirs.

Let's take that metaphor a step further now and consider the specific benefit your course will provide to those you are here to serve.

What's the difference your course will make in the world?


How will it make life better for your students, clients, and customers?


Answering this question gives you the key to designing your course in the most effective way.

The transformation your course provides is called the course learning goal,

 and it determines the best way to structure your course.



How do you know the best way to structure your course, based on its learning goal?


Educational researcher and theorist Robert M. Gagné discovered that people best learn different types of material in different ways.

He divided learning up into five major areas, which he called "The Five Domains of Learning". His research showed that different approaches work best to achieve effective learning in each of these five domains.  

If you're interested in exploring this topic more deeply, you can learn more about Gagné 's five domains of learning in my book and course.

Understanding the specific transformation your course will provide, the difference it will make in people's lives, is the KEY to designing the entire course.

Once you understand the type of learning needed to achieve your course learning goal, everything else falls into place.

Businesswoman holding the big key with keyhole on the lightbulb

Many experts set out to create an online course without ever thinking about the transformation they want their course to deliver.

They think of their course from their OWN perspective: as a way to share their expertise, to convey what they know.

That's a reasonable and important starting place for thinking about creating an online course.

But in order to design a powerfully effective course, it's essential to go farther:  to see the course from the LEARNER's perspective.

How will sharing your expertise, and teaching what you know, make others' lives better?


How will your course help others?

Will it promote:

Cropped shot of an unrecognizable man washing his hands in the kitchen sink at home

Survival


Outdoor Portrait of Devoted Senior Chinese Husband and Wife

Connection


Beautiful fine art painter drawing in studio

Fulfillment



At the Learn and Get Smarter community meeting on Saturday, July 4th, 2020, we will continue our exploration of systems thinking, guided by several community members, -- including Rob Ruder,  Adjunct Faculty Member in Gonzaga University’s School of Business Administration -- who are experts in the subject (and who are graciously making all of our lives better by helping us learn how to think about complex issues in nuanced and flexible ways).

We'll  be starting to explore INFORMATION SYSTEMS as they relate to both systems theory and online course creation.

Come participate in the discussion as we explore how we can help ourselves and each other learn and get smarter online, in service-oriented, meaningful ways.

Come to the community meeting

Saturday, July 4th, 2020

9 AM Pacific/ 12 Noon Eastern

many people online in a conference call

Click on the green button to register for the meeting.

After registering, you will receive a confirmation email containing information about joining the meeting.